Privacy Policy for Ranoz Adventure Safaris
At Ranoz Adventure Safaris, we are committed to safeguarding our clients’ privacy and personal data. This privacy policy outlines how we collect, use, protect, and share your personal information when you visit our website or engage in our services. We are dedicated to ensuring that your data is handled securely and in compliance with applicable privacy laws.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Name, contact details (email, phone number, address), nationality, date of birth, and passport information.
- Payment Information: Credit card or other financial information required to process your bookings.
- Travel Preferences: Information related to your travel preferences, dietary requirements, and special requests.
- Website Usage Data: IP addresses, browser types, and browsing behavior while visiting our website, collected through cookies and similar technologies.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Processing Bookings: To book tours, accommodations, transport, and other services on your behalf.
- Customer Communication: To contact you regarding your bookings, inquiries, or to provide important updates.
- Improving Our Services: To improve our services, tailor our offerings, and personalize your experience.
- Payment Processing: To securely process payments for your bookings.
- Marketing and Promotions: With your consent, we may send you promotional offers, newsletters, or information about upcoming tours and services.
3. How We Protect Your Information
We prioritize the security of your personal data and have implemented appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. Our website and payment gateways use encryption technology to ensure secure data transmission.
However, no data transmission over the internet can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee the absolute security of any information you transmit to us electronically.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:
- Service Providers: To facilitate your safari and related travel services, such as hotels, airlines, transport providers, and local guides.
- Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations or protect the rights, property, or safety of our company or clients.
- Business Transfers: In the event of a business merger, acquisition, or sale of assets, your personal data may be transferred as part of the business assets.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
- Opt-Out: You have the right to opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
6. Cookies
Our website uses cookies to enhance user experience and collect information about how visitors use our site. Cookies help us analyze traffic, improve our website, and provide personalized services. You can adjust your browser settings to refuse cookies, but doing so may limit your ability to fully interact with our website.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
Ranoz Adventure Safaris reserves the right to update this privacy policy from time to time. Any changes will be posted on this page, and the updated policy will include the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.
9. Contact Us
If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:
Ranoz Safari Adventures
Email: ranozadventuresafaris@gmail.com
Phone: +256 776 700 665, +256 702 100 667
By using our website and services, you agree to the terms of this privacy policy. Thank you for trusting Ranoz Safari Adventures with your personal information.